Terms & Conditions
Please read these terms and conditions carefully before using Solve-Ease services or accessing our website.
Effective Date: June 2025
Agreement Overview
These Terms and Conditions ("Terms") govern your use of Solve-Ease's website, services, and products. By accessing our website or engaging our services, you agree to be bound by these Terms.
Solve-Ease is a software development company specializing in web development, AI solutions, and custom software creation. These Terms establish the legal framework for our professional relationship with clients and website visitors.
1Acceptance of Terms
By accessing and using Solve-Ease's website and services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use our services or access our website.
These terms may be updated from time to time, and your continued use constitutes acceptance of any changes.
2Services Description
Solve-Ease provides custom software development, web development, AI solutions, and related technology consulting services.
All services are provided subject to availability and our professional capacity.
Service specifications, timelines, and deliverables will be outlined in separate project agreements or statements of work.
We reserve the right to modify or discontinue services with appropriate notice to existing clients.
3User Responsibilities
You are responsible for providing accurate and complete information when engaging our services.
You must comply with all applicable laws and regulations when using our services.
You are responsible for maintaining the confidentiality of any login credentials or access information we provide.
You agree not to use our services for any unlawful or prohibited activities.
You must respect intellectual property rights and not infringe on third-party rights.
4Intellectual Property Rights
All content, designs, code, and materials created by Solve-Ease remain our intellectual property until full payment is received.
Upon completion of payment, clients receive the agreed-upon rights to use the delivered work as specified in the project agreement.
Solve-Ease retains the right to use general methodologies, techniques, and know-how developed during projects.
We may showcase completed projects in our portfolio unless specifically restricted by confidentiality agreements.
Third-party licenses and dependencies are subject to their respective terms and conditions.
5Payment Terms
Payment terms are specified in individual project agreements and invoices.
Unless otherwise agreed, payments are due within 30 days of invoice date.
Late payments may incur additional charges as specified in the project agreement.
All prices are exclusive of applicable taxes unless otherwise stated.
Refund policies are determined on a case-by-case basis as outlined in project agreements.
6Confidentiality
We maintain strict confidentiality regarding all client information and project details.
Non-disclosure agreements (NDAs) may be executed for projects requiring additional confidentiality measures.
We implement appropriate technical and organizational measures to protect confidential information.
Confidentiality obligations survive the termination of our business relationship.
We may disclose information only when required by law or with explicit client consent.
7Limitation of Liability
Solve-Ease's liability is limited to the total amount paid for the specific service in question.
We are not liable for indirect, incidental, special, or consequential damages.
We do not warrant that our services will be uninterrupted or error-free.
Clients are responsible for maintaining backups of their data and systems.
Our liability limitations apply to the fullest extent permitted by applicable law.
8Termination
Either party may terminate services with written notice as specified in the project agreement.
Upon termination, clients remain responsible for payment of all services rendered up to the termination date.
We will make reasonable efforts to transfer deliverables and provide necessary documentation upon termination.
Certain provisions of these terms will survive termination, including intellectual property and confidentiality clauses.
Additional Policies
Website Usage
Guidelines for using our website and online resources
Support & Maintenance
Terms for ongoing support and maintenance services
Force Majeure
Circumstances beyond our reasonable control
Governing Law & Jurisdiction
These Terms and Conditions are governed by and construed in accordance with applicable laws. Any disputes arising from these terms or our services will be resolved through appropriate legal channels.
We strive to resolve all disputes amicably through direct communication and negotiation before pursuing formal legal proceedings.
Important Notes
Terms Updates
We may update these terms periodically. Significant changes will be communicated to existing clients, and continued use of our services constitutes acceptance of updated terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Project Agreements
Specific project terms, including scope, timelines, and payment schedules, will be detailed in separate statements of work or project agreements that supplement these general terms.
Questions & Clarifications
If you have questions about these terms or need clarification on any provision, please contact us before engaging our services.
Questions About Our Terms?
If you have any questions about these Terms and Conditions or need clarification on any provision, we're here to help.